Products Questions:

Posted by kirsty lee on Friday, February 14, 2014

Question:

Hi Does this dress come with a built in bra? If it does how should I do my bust measurement for this dress? Thank You

Answers:

  • Posted by Anna Lee on Friday, February 14, 2014
    Dear kirsty, Yes, this dress has a built in bra. Please measure without a bra. For the best fit please select custom size and provide us your measurements. You can also select a standard size if you are sure about your measurements. It is strongly recommended that you have some one else preferably a professional take your measurements. Please be sure to follow our measuring guide at http://www.thecelebritydresses.com/html/All-You-Need-To-Know.html?tab=3. Please don't just rely on your normal experience of sizes as different designers may have different standards of sizes. You can add more specific measurements and special request in your order comment. Please include your request in your order comment. You will be able to leave comment at the last step checking out before making payment. You can also email us or contact us by live chat after your order is placed. Thanks for contacting us.
    1 people found this answer helpfull.
Posted by Elizabeth Brown on Friday, January 17, 2014

Question:

Hello; would it be possible to order this dress without the bow? What about without the beading on the back straps?

Answers:

  • Posted by Jenny Wong on Friday, January 17, 2014
    Dear Elizabeth, The bow in the back is just tied by the the long strap. You can make it shorter yourself when you receive it. Yes, we can remove the beading. Please include your request in your order comment. You will be able to leave comment at the last step checking out before making payment. You can also email us or contact us by live chat after your order is placed. Thanks for contacting us.
Posted by Harriet on Thursday, December 12, 2013

Question:

Can you please tell me what fabric your version of the dress is made from? Thanks

Answers:

  • Posted by Jenny Wong on Thursday, December 12, 2013
    Dear Harriet, It is made of silk like satin in our version. Thanks for contacting us.
Posted by Carol Pierce on Monday, January 28, 2013

Question:

Hi I ordered this dress two weeks ago and it says it is still processing. Could you tell me about when it should be sent out? Thank you

Answers:

  • Posted by Jenny Wong on Monday, January 28, 2013
    Hello ,   
     
    We expect to ship your dress in about one week.Thank you for shopping with us.
Posted by Marie on Monday, January 14, 2013

Question:

Is there a way to ask for more specific measurements when ordering?

Answers:

  • Posted by Jenny Wong on Monday, January 14, 2013

    Dear Marie,

    Yes, please choose 'custom size' from the size drop down list. Or you can also add more specific measurements and special request in your order comment. Thank you for your interest!

Posted by Marie on Monday, January 14, 2013

Question:

Hey, I placed my order yesterday and have not received confirmation. Can you please tell me it went through successfully? Thanks! Marie

Answers:

  • Posted by Jenny Wong on Monday, January 14, 2013

    Dear Marie,

    Yes, your order is went through successfully. Thank you again for shopping with us.

Posted by Teresa Hilder on Wednesday, November 28, 2012

Question:

Hi there, I placed an order with yourselves for this dress earlier today, however I have received no confirmation. Would you please let me know if the order was received successfully. Many thanks, Teresa

Answers:

  • Posted by Jenny Wong on Wednesday, November 28, 2012

    Dear Teresa,

    Yes and your order # is 100016651. Thank you again for shopping with us.

Posted by Louise Crofts on Friday, November 9, 2012

Question:

Would the closest colour to the dress in the picture be watermelon? Many thanks

Answers:

  • Posted by Jenny Wong on Friday, November 9, 2012

    Dear Louise,

    No it is orange red. If you like it please choose' as in picture' from the color dropdown list. Thank you for your question.

Posted by gonca kartal on Friday, August 31, 2012

Question:

Do you still have this dress in stock? i am interested in ordering, but I am usually between size 6 and 8. Is it a tight or comfortable fit?

Answers:

  • Posted by Jenny Wong on Friday, August 31, 2012

    Dear gonca,

    For the best fit please select custom size and provide us your measurements. You can also select a standard size if you are sure about your measurements.Please be sure to follow our measuring guide at http://www.thecelebritydresses.com/html/All-You-Need-To-Know.html?tab=3.  Please don't just rely on your normal experience of sizes as different designers may have different standards of sizes. You can add more specific measurements and special request in your order comment.

Posted by Melissa Fuller on Tuesday, June 5, 2012

Question:

do you have a finished picture of the dress ?

Answers:

  • Posted by Jenny Wong on Tuesday, June 5, 2012

    Hi Melissa,

    I am sorry we haven't taken any pictures of this dress yet. As most of the dresses in our collection are made identical to the originals we normally don't take more pictures of the dresses. Thank you for your interest!

Posted by Kat on Monday, March 26, 2012

Question:

Do you have a picture of the finished dress?

Answers:

  • Posted by Anna Lee on Monday, March 26, 2012

    Dear Kat,

    I am sorry we haven't taken any pictures of this dress yet. As most of the dresses in our collection are made identical to the originals we normally don't take more pictures of the dresses. Thank you for your interest!

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