Return & Exchange
TheCelebrityDresses wants all our customers to be happy. Understanding that returns are appropriate for certain issues, we have set up a few guidelines to assure that returns are handled properly and fairly. Returns may be considered under the following conditions:
All requests for returns due to wrong shipments or disatisfaction must be approved by TheCelebrityDresses within 7 days of receipt of order and returned within 30 days.
Merchandise must be in new, unused condition with the DON'T REMOVE TAG attached.
Dresses custom made (design changes, fabric changes, custom sizes, or colors different from the color shown in pictures) are not returnable.
Sales of plus size dresses (size 16W to 26W) are final. No returns or exchanges will be accepted.
Buyer shall be responsible for the two-way shipping costs of all exchanges & returns unless TheCelebrityDresses is responsible for the exchange or return due to sending wrong items or items with obvious quality defects. A 30% restocking fee apply for all returns.