5% OFF For First Order, Code: New

Order Cancellation Policy

We understand that ordering a dress for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. However, it is important to note that our dresses are made to order, and once the creation process has begun the materials cannot be reused. The good news is that after placing your order, there is still time to make up your mind. Please refer to our cancellation policy below for details. 

Our Cancellations Policy

- Orders canceled within 24 hours of payment confirmation will be eligible for a full refund.

- Orders canceled 1-2 days after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 50% of the product purchase price.

- Once your order has been shipped, it can no longer be canceled.

 

Note: For Rush orders, the cancellation policy is not available for them as we will process the orders as soon as we receive them.