10% Extra Discount For Halloween, Code: HS10

Return & Exchange

We are confident that you will love your purchase, but if you are not satisfied, we accept returns for refund or store credit. Please contact us if you want to do that.

  • Standard Dresses

May be returned or exchanged within 90 days of the original purchase date for a full refund or store credit. For your reference, a dress is considered standard when no additional changes are made to alter the original style, color(As in picture) or fabric of the dress and standard US size 2-16.

  • Customized Dresses

May be returned or exchanged within 90 days of the original purchase date for a refund or store credit. Please note that because these items have been customized, a 50% restocking fee is applied for all returned or exchanged customized Dresses. For your reference, a dress is considered customized when additional changes are made to alter the original style, colour (As in picture) and default fabric of the dress and Plus Size(US size 14W-26W).

Note: We have more than 9000 styles and more than 30 colours for each style. Please understand that we can't offer a full refund for all colours. Any item to be returned or exchanged must be in new, unused and resalable condition, with the DO NOT REMOVE tag still attached in the same place as originally sent.


Postage:

Customers are responsible to pay postage and duties (if any) for returns and exchanges. The expedited fee(Express shipping/Rush Order Service) is not refundable as we have put the priority on order and shipped the dresses. For sending wrong items or items with obvious quality defects, TCD will cover up to $15 postage fee. 

 

Size Problem:

If your dress size differs from the specifications of your order by more than one inch, you are encouraged to find a local tailor to make adjustments. In this case, we will reimburse you up to 40% of the product purchase price (excluding shipping cost). Should you choose this option, please remember to request a receipt from your tailor. Copy of the receipt must be provided to request reimbursement.