Return & Exchange

We are confident that you will love your purchase, but if you are not satisfied, we accept returns for a refund or store credit.  Please contact us for the return instructions within 30 days upon receiving your item(s) if you want to do that.

Our customer service will help you within 24(workdays)/48(weekends) hours. Thank you!

• Standard Dresses

A full refund or store credit for standard dresses.

• Customized Dresses

A 50% restocking fee is applied for all returned or exchanged customized dresses. 

Notes:

1. For your reference,  a dress is considered customized when additional changes are made to alter the original style, the default fabric of the dress, or the dress is a custom size.

2. Any item to be returned or exchanged must be in a new, unused, and resalable condition.

3. For items with quality defects, (Plus) VIP customers can get a direct refund without returning goods, or we can make a new one for free.

Postage:

Customers are responsible for paying postage and duties (if any) for returns and exchanges. The expedited fee(shipping fee) is not refundable. TCD will cover up to a $15 postage fee for sending wrong items or items with obvious quality defects. 

Size Problem:

If your dress size differs from the specifications of your order by more than one inch, you are encouraged to find a local tailor to make adjustments. In this case, we will reimburse you up to 40% of the product purchase price (excluding shipping cost). Should you choose this option, please remember to request a receipt from your tailor. A copy of the receipt must be provided to request reimbursement.